How long will it take for me to receive my woola felted pet?
Since every Woola felted pet is crafted entirely by hand, creating each one requires time and care. The current estimated production period is 3–10 months (please check the product page for specific timelines), followed by an additional 2–4 weeks for shipping, depending on your location. We truly appreciate your patience and understanding.
How are my woola felted pet made?
Every Woola pet is individually handcrafted to resemble your pet using the needle felting technique and 100% natural soft wool. This meticulous process involves manually compressing wool fibers to form detailed textures and shapes. Each nose and mouth is carefully made by hand, while full-body Woola petfeature an internal wireframe that provides stability and allows gentle movement of the paws and tail.
How do we ensure you'll be satisfied with your customized product?
During the creation process, we’ll share photos and videos for your feedback. If you have any concerns, we’ll communicate and make adjustments to ensure your woola felted pet truly reflects your pet. Our team is dedicated to precision and capturing every unique detail of your companion.
Please keep in mind that while we strive to portray your pet as accurately as possible, slight color variations may occur due to screen differences. Additionally, the natural texture of wool and the inherent limits of the needle felting technique may result in minor deviations from a perfect match.