A non-refundable 50% deposit of the total price is required at the time of booking to reserve your spot on our waiting list. This deposit allows us to allocate time and resources specifically for your custom portrait.
If you decide to cancel your order before we begin the project, we’ll refund any payments made, excluding the 50% non-refundable deposit.
Once work on your order has started, cancellations are no longer possible, as considerable time and materials have already been invested in creating your personalized piece.
We truly appreciate your understanding and support for our handcrafted, one-of-a-kind creations made with dedication and care.